Privacy Policy
At 1win, privacy and information protection are of the utmost importance to us. We have outlined our commitment to safeguarding your data in this Privacy Policy. By reading it, you will also learn how we collect, use, and protect your information while offering our services in Ghana.
How We Collect and Use Your Personal Information
Delivering an engaging, secure, personalised gaming experience requires studying your audience. Thus, we at 1Win Ghana collect certain information regarding our site visitors:
- Personal Details: When you sign up with 1win, we may collect your name, contact information, and financial details. This information helps us manage your account, process transactions, offer personalised promotions and provide customer support.
- Service Interaction Data: We track how you interact with our services, including your gaming, account management history and preferences. This data helps us tailor your experience and offer relevant recommendations.
- Website Analytics: By using cookies and similar technologies, we gather information about your usage patterns on our website. This is no mere whim; tracking your behaviour on the site allows us to improve functionality and deliver customised content.
Sharing Your Information
We only share our users' personal information if it's required by legislation or partnership agreements. Here are the only cases that may require sharing your personal details:
- Compliance with Laws: We may disclose your information to Ghanaian authorities if required by law or regulation.
- Third-Party Partners: To enhance your experience, we work with trusted third-party providers, such as payment processors and identity verification services, who may require access to your information to perform their tasks securely.
Keeping Your Information Secure
At 1win Ghana, we prioritise the safety of your personal and gaming data and employ the most cutting-edge security measures on our site, namely:
- Encryption Measures: We use 128-bit SSL encryption to protect data exchanged between you and our platform.
- Robust Infrastructure: Firewalls and intrusion detection systems protect our servers against unauthorised access.
- Internal Policies: All 1win team members adhere to strict data protection protocols to maintain the highest level of security.
We never stop monitoring and updating our systems and policies to ensure your information remains safe.
Updates to Our Privacy Policy
Laws and regulations constantly evolve; thus, we may make updates to our Privacy Policy. We encourage our users to review this policy periodically to stay informed about any changes.
Our Commitment to AML and Counterterrorism
1Win Ghana strives to create not only a secure environment for users but also prevent global and regional crime. These are the measures we comply with:
- Anti-Money Laundering (AML): We implement robust procedures to detect and prevent money laundering activities.
- Counterterrorism Measures: We actively monitor and report any suspicious activities linked to international terrorism.
We uphold Ghana's regulations and global standards to ensure your gaming experience is both safe and enjoyable.
Your privacy is our priority, and we are committed to transparency and protecting your data every step of the way.